Your Peace of mind is our success!
Since our humble beginning in 2008, we have grown into the most comprehensive Agency in South Africa, specialising in training and placement of Domestic Workers, Nannies/Childminders, Executive Nannies, Au Pairs, Care Givers and Day/Night nurses with families. From the start, it has been our passion to find the right angel to take care of your need - be it to look after your a loved one or simply just clean the your home the way it should be. This passion was born when the founder of Domestic Angels expected her first baby. The fear and anxiety that she experienced before finding the right nanny, drove her to start the company.
Domestic Angels started out by just placing Domestic workers and Childminders with families, but today we have grown into a company that offers a wide range of services. Over the years we have launched Au Pair Angels, Nursing Angels and more recently in 2021 we launched Temp angels. We pride ourselves in being the leading agency in South Africa. This is evident by the endless happy clients we have, high level of training our candidates must undertake and the initiatives we introduce to the market first.
YOUR PEACE OF MIND IS OUR SUCCESS!
Professional Approach & Track Record
Our professional and thorough approach will ensure you find the right person and have that peace of mind knowing everything is taken care of at home. We follow a strict no-compromise approach, right through from training a candidate to placement with a family. That way we ensure that our candidates are the highest qualified in the market. Don’t just take our word for it. Read about what our clients have to say about us and if you are still not sure, we are more than happy to supply you with references you can contact. With more than 13 years of experience we are confident that we can address your needs and find that special one to help at home!
Highly Trained Candidates
Each candidate must complete our in-house training course first, before they will be placed with a family. All our training is all done in-house so that we can control and ensure the quality and relevance of the content. In our Nursing Angels division, the training is facilitated by our in-house nurse with more than 35 years of professional experience. With all our training we require candidates to achieve a pass mark of 80% in the exam, before a candidate can proceed further. Our training courses have both a theory and practical component and that way we are able to offer highly skilled candidates.
Validation of References & Work Permits
When you employ someone from Domestic Angels, you are not just getting anyone off the street. After each candidate’s initial training and practical, we contact previous employers to validate all references. We check the authenticity and validity of each reference. We don’t just accept references at face value. You’ve heard the old saying “paper is cheap“, which means anything can be written on paper. We personally speak to past employers to make sure that there were no unfavourable incidents that we should be aware of. In South Africa it is possible that certain foreigner national can obtain work permits to work in SA. We take great care in validating work permits to ensure someone is not trying to obtain work illegally.
This is a unique feature of our service and something other companies don’t do. South Africa has a history of crime and therefore we do not compromise when it come to this issue. With each candidate we undertake a criminal clearance check. Several years ago we purchased an electronic system that links to the SAPS (South African Police Service) database. That way we can see if a candidate has a criminal history. In doing this we provide you with peace of mind, knowing that all bases has been covered.
With each candidate we place, we offer a guarantee period. You can select a 30, 60 or 90 day guarantee period, when you employ someone through our agency. This means that you are entitled to replace the candidate once, within the given guarantee period. A replacement could be triggered due to medical reasons or the employee wishing to resign or if the employer is not happy with the candidate for a specific reason.
As part of our services, we draft a contract of employment between employer and employee once a client presents a candidate with an offer of employment. This is a legal and binding document, drafted by a Labour Law specialist and is done at no additional cost. The document is a very important as it sets out the responsibilities of each party as well as salary, working hours, annual leave, sick leave etc. That way disagreements can be minimised and it also fosters a solid and trustworthy employer/employee relationship.